Refund Policy
We believe in consumer protection that’s why our software products come with a money-back guarantee. If you are satisfied with the products, you can put a request along with the transaction ID and send it in an email.
- Your refund query will be answered within 7 working days.
- Extendons do not provide refunds on the installation, customization, or any other service you avail specifically for your store.
- Refunds will only be processed upon receiving an email from you with a justified reason.
- No Refunds if someone outside the Extendons has modified the code of the software.
- The software does not work as it is claimed on its product page, but you did not bother to ask for help.
- We have the right to change or update the refund policy at any time. Any such changes will promptly be reflected on the website.
FAQ's– Frequently Asked Questions
Sorry, Extendons don’t offer free trials for every plugin is backed by a money-back guarantee. You can please test the features in the demo or the money-back period.
Yes, every purchase is followed by 3 months of support with free updates for a lifetime. It is an ample amount of time to install and check the functionality of the extension in detail. Technical support is at a call.
Extendons is committed to serving excellence in eCommerce development solutions. If any our extension is not fulfilling your needs, please reach us for a viable solution or claim for a refund if your problem stays unresolved. Request a refund to our support team and they will process it.
The amount will only be refunded to the credit card or PayPal through which the purchase was made. You cannot get it on another card or account.
All the extensions developed by Extendons are open source so you can easily access and alter them to make them more suitable and useful for your eCommerce website.
